Shipping Policy

Thank you for shopping with Valiora.

We are committed to delivering your order safely and transparently.

All orders are processed within 1–2 business days after payment confirmation.

Once your order has been shipped, you will receive a confirmation email with a tracking number.

Orders are shipped directly from our fulfillment partners.

Estimated delivery time:

Please note that delivery times may vary slightly due to customs clearance or peak seasons.

Free Shipping on all orders.

There are no additional shipping charges at checkout.

Orders are fulfilled from our warehouses located in:

Depending on product availability, orders may be shipped from one of our partner fulfillment centers.

Customs policies vary by country.

In most cases, orders are delivered without additional charges.

If import duties or taxes are required by your local customs authority, they are the responsibility of the recipient.

If a shipment is returned due to:

Please contact our support team for assistance.

Reshipping fees may apply in such cases.

Once your order has shipped, you will receive a tracking number via email.

You can also track your order here:

👉 https://valioracover.com/track-order

If you do not receive a tracking email, please contact us at:

support@valioracover.com

If your order has not arrived within the expected timeframe:

After 20 business days: You may request a free reshipment
After 30 business days: You may choose between a reshipment or a full refund

We take responsibility for delivery issues caused by shipping delays.

If you have any questions regarding shipping, please contact us:

Email: support@valioracover.com

Business Hours: Monday–Friday, 9:00–18:00 (GMT+8)